As a manager, you most likely manage change already. You manage the day to day changes in projects, expectations, employees coming in and out of your department, and much more.
The job of a manager involves figuring out what changes need to be made and ensuring they take place. In the world of sales, an increase in sales goals is change management. If HR gives you a new policy, that’s change management. Any directive can result in change management. How can you be effective at implementation?
According to inc.com, there are three core realities that have to be addressed when it comes to managing change in the workplace:
- Human beings resist change. Most people don’t like change. We are creatures of habit. We find comfort in the known environment and any change to that is likely to be met with some resistance. Reassure your employees that they will be communicated with throughout the process and share information in a timely manner.
- Culture is built on beliefs. Your employees have identified your company as having a workplace with a team-first, conventional, elite or other type of corporate culture. Any shift away from that perceived type of culture could cause employees to worry. Define the change. Share openly any changes that are happening whether changing sales goals, moving office locations, or reorganization of the workforce.
- Feedback feeds change. Change in the workplace can be stressful and create feelings of distrust and unease. Managing change can be uncomfortable. As a manager, you have to carve out time to speak with concerned employees and answer questions. Honesty and openness throughout the process will foster and environment of transparency creating trust and, hopefully, buy-in for the change.
If you are a manager, you are already a change manager. You are the bridge between senior leadership and the employees. Most likely, you’re a manager because you have leadership skills and can effectively communicate with others. Use those skills to help your staff better understand and make it through any company change.